Not resolved

On September 28 I ordered two wigs from When I received them the quality was bad and one of the wigs was the wrong color.

You will notice that I chose #4 and they sent me brown on number 1575. I proceeded to email the company numerous times and they would only give a partial refund. Finally they agreed to a full refund but wouldn’t give me an address to send it back. I bugged them for days and called Capital One to file the dispute.

Finally they responded AFTER I disputed it and they sent me an address. I mailed it on December 9 and noticed a charge on my bill for $323.17 3 days later. I no longer have the products and now they are ignoring me. All I want back is at least $250 so I can buy another wig.

I have a condition called Alopecia Areata and have lost all my hair.

I want other people who have this condition to not get scammed like me.

Monetary Loss: $323.

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